About us

About The Charlotte Rose

The Charlotte Rose is a women's fashion label created for people who love timeless, elegant pieces that feel as good as they look. We curate feminine dresses and wardrobe staples, from everyday styles to occasion and wedding-guest looks, chosen for their fabric, fit and finish.

Our mission

To make elegant, well-made fashion accessible by pairing carefully selected designs with friendly, reliable service from order to doorstep.

Our vision

To become a go-to destination in the United Kingdom for women who want to feel confident and put-together, without overpaying or compromising on quality.

What we offer

• A curated edit of feminine dresses and wardrobe essentials.
• Free UK delivery and a fair, no-restocking-fee 30-day return policy.
• Responsive customer care, Monday to Friday, 9am to 6pm (GMT).

Contact

The Charlotte Rose (NEXMOTE B.V.)
Kromme Rijn 10, 8032 AC Zwolle, Netherlands (please note: this is not a return or visiting address)
Email: support@thecharlotterose.com
Contact us: thecharlotterose.com/pages/contact