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Customer service hours

Our customer service is available Monday to Friday between 9:00am and 6:00pm (GMT). Saturday and Sunday: closed. We aim to respond to your inquiries within 24 hours.

Company details

The Charlotte Rose (NEXMOTE B.V.)
Kromme Rijn 10, 8032 AC Zwolle, Netherlands (please note: this is not a return or visiting address)
Company registration (KvK): 97940003
VAT: NL868296557B01
Email: support@thecharlotterose.com